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References from Those Who Really Count! • In the past year (2009) 98% of our clients were so satisfied with our services that they would recommend Resthaven At Home to others.* See our clients’ lovely personal comments below the photo. • Resthaven At Home has repeatedly been selected by readers of Holland’s community newspaper, The Holland Sentinel, as “Best of West Michigan.” • State inspectors consistently give us official top marks…as well as unofficial compliments. • During the same time period, physicians rate us between 4.81 and 4.94 out of 5 (Very Satisfied). Our favorite comment goes beyond any numbers: “The rest of the health care profession could learn a great deal from you and your organization based solely on the way they do their jobs. It’s very heartening.”
“Your team of skilled professionals was respectful, gracious, patient, and courteous at all times with mother. Also helped us as a family to access the steps necessary to continue quality care for her at this juncture.” “Thanks for all your help!” “Communication was excellent. Really instrumental in getting moms meds changed.” “I’m very happy with your efforts to provide my Dad with quality of life aide and encouragement.” “Your reports were excellent.” “Great job!” “My dad’s final day on earth was filled with pain, but you showed him the love and compassion of Christ. Well done, good and faithful servants!”
Standing Beside You. We invite you to click here to contact our friendly experts via e-mail. Or, you are welcome to call us at (616) 796-3800 or (800) 839-9320. We'd be delighted to speak with you!
* Study conducted by an independent national organization, My InnerView, in the Fall of 2009. |
Comments from Resthaven At Home Clients: “I love having them come and help.” “You are very good to me, thank you all. God Bless You.” “Your staff was excellent in every way – caring, professional, thorough, and friendly. They always arrived on time and performed their services in an excellent manner. They were great!” “Bottom Line – they are all great!” “I had home care a long time and everyone was very good and kind to me. Thank you.” “The love of Jesus Christ was displayed in every way by the nurse, aides, and occupational therapists; it was educational and was enjoyed.” “The nursing staff was happy for me and I even got prayers and hugs and kisses (at their last visit). I shed a few tears – they were all so nice to me. Thank them all. I loved the therapists also. They really deserve my ‘thank you’ also.” “Thank you to all the staff. They are great and so friendly and always made me feel so wonderful. God Bless All.” “We could not have been at home, and still are, if it weren’t for all of you. It means a lot to us and we thank you!” “Great service, good coaching. Thanks for your help.” “They were like dear friends that you looked forward to their visitation and hated to see their visits come to an end.” “All your staff were loving, caring, and helpful. May God bless them.” “They are very kind and loving and on time with their visits.” “Both staff members were so nice and very plesant to have visit. Any questions we had, no matter how minor, were answered and put us at ease.” |
